FAQ

Please start here for questions, and if you don't see an answer please contact us.

Is the Merchandise Authentic?

    • Yes, everything we carry is 100% authentic. We are an authorized dealer for every brand we carry. This means that all of our merchandise comes directly from our vendors and not from any third parties.

Can I cancel an order?

    • All order cancellations must be requested within one hour of making the purchase. We ship orders fast so anything after an hour will be in the shipping processing stage and can not be cancelled.

Can I use PayPal?

    • We are more than happy to accept PayPal payments. During the checkout process just select PayPal as your payment option. Please note that all orders processed through PayPal are required to ship to the address on the Paypal account. If an order is submitted with a different shipping address it will be cancelled without notification. We only accept instant PayPal payments. Echecks are not accepted

What is your Privacy Policy?

What is your Exchange, Returns, and Shipping policy?

How can I contact you?

    • email: support@kickslounge.com
    • text/call: (330) 256-5022